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Hello there, dxbshinyworld.
I'm glad to hear that you've been using our platform.
The subscription discount could mostly depend on the level of service and the offer discount the moment you subscribe QuickBooks will remain for months.
I would like you to redirect to the right support. As much as I wanted to help you right away, but this nature of concern should be taken care of by them as it needs to be done in a private environment. Certain things will need to verify through the help of their appropriate tools. Let's see if they can do something when applying for a new discount on your subscription.
Here's how to contact them:
Due to COVID-19, we have limited support and reduced our support hours too.
Please tap me on my shoulder if there's something I can help you with. I hope you're good. Stay safe, and be well.
Where is your company located? I may share a workaround to lower your subscription bill.
Sorry, I missed your message
we operate in Dubai / United Arab Emirates
Open a new QBO AE account with current discount rate
https://quickbooks.grsm.io/Arab-Emirates
Then utilize a 3rd party tool to migrate data between QBO accounts
https://transactionpro.grsm.io/qbo
If you are able to run this process once, you may repeat it to lower your cost.
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