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malmasri
Level 1

Hi All, Please i need your support to activate my account

 
1 Comment 1
ShiellaGraceA
QuickBooks Team

Hi All, Please i need your support to activate my account

Thanks for coming to Community, @malmasri.

 

I'll share the steps on how to reactivate your account. You'll be prompted to resubscribe as soon as you sign in to your QBO company. Let me walk you through the steps.

 

  1. Log in to your QuickBooks Online company.
  2. Go to the Gear icon at the top.
  3. Under Your Company, choose Account and Settings
  4. Select Billing & Subscription, then Resubscribe, and enter the updated billing information.
  5. Click Subscribe.

Want more details? Check out this guide: How to resubscribe or reactivate QuickBooks Online.

 

If you're still unable to activate, please contact our Customer Care Support so we can assist you further. Here's how to reach out.

 

  1. Go to https://help.quickbooks.intuit.com/en/contact.
  2. Select Search for something else. Then, enter a brief description in the field.
  3. Hit Search.
  4. Click Start a Message to connect with a live support agent.

If you need help with other tasks in QBO, you can browse for specific topics here and look for responses that fit your concern.

 

Feel free to message me if you still have questions or concerns with your account. I'll be around for you. Take care and have a relaxing weekend ahead.