I’m glad to show you how to manage users in QuickBooks Online (QBO), @lucykabugho.
Let’s go to the Manage users screen to check your user type and role. It only takes a few clicks to get there.
Here’s how:
- Go to the Gear icon and choose to Manage users under Your Company.
- On the Manage users screen, look for your name and review the user type.
- Make sure it’s set to admin or primary admin.
If it shows a different one, contact your administrator and request that the access rights be changed to the correct one. If you want to add another user to the company, see this article: Add and manage users in QuickBooks Online. It includes a video, so you can easily follow the steps.
To become more familiar with the different user types as well as their roles, you can browse these articles for detailed information:
You can use our online resources to smoothly complete any task in QBO in the future. To view the list of articles, simply go to the topic board.
Don't hesitate to get back to me if you need more help with the user types and access to QuickBooks Online. I'm always here to help. Have a great day.
