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Level 1

Hi I would like to request for the termination of the subscription because our business closed due to Pandemic. Hoping for your understanding. Thank you

 
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QuickBooks Team

Hi I would like to request for the termination of the subscription because our business closed due to Pandemic. Hoping for your understanding. Thank you

Hello rosedj1219,

 

I hate to see you go, but I'll be sure to guide you in canceling your subscription.

 

Before we do this, please know that for paid subscriptions, we'll keep the data for up to a year. You can consider printing your forms and reports you might need in the future.

 

To cancel your QBO subscription:

  1. Select Settings ⚙ and then Company Settings.
  2. Select the Billing and subscription tab.
  3. In the QuickBooks section, select Cancel subscription or Cancel online.
  4. Select Continue to cancel, then select Continue to cancel again (if applicable).
  5. Follow the next steps.
  6. Select Submit and cancel subscription.
  7. Select Got it.

Lastly, thank you for choosing QuickBooks for your business. We're happy that we're able to serve you through this product. We hope to see you again should you have another business in the future.

 

Please don't hesitate to go back to this thread if you have other questions in mind. Have a good day and stay safe!