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user980171
Level 1
posted
‎February 14, 2021 02:50 AM
last updated ‎February 14, 2021 2:50 AM

Hi Team, I'm facing issues in the software whenever I tried to open a New tab. Please get it resolved ASAP

 
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1 Comment 1
RenjolynC
QuickBooks Team
QuickBooks Team
‎February 14, 2021 03:52 AM

Hi Team, I'm facing issues in the software whenever I tried to open a New tab. Please get it resolved ASAP

Let's work together and get this fixed, so you can go back to business, user980171.

 

When the tabs or buttons are not working as it should, your browser's cache might be causing this issue. Let's rule this out by doing some troubleshooting steps.

 

Here's how:

 

  1. Open a private browser or incognito mode, and log in to your QuickBooks Online account. Private browser doesn't store cache.
  2. Try to open a new tab. If it works, go back to your regular browser and clear the cache.
  3. You can also use other supported browsers as an alternate solution.

Please reply to this post letting me know how it goes. I want to make sure this is resolved for you. Thanks!

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