cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
r-meenu1992-gmai
Level 1

Hi, while i was trying to pay monthly subscription for Quickbooks plus - it is showing error message of Recurring not supported in this card. Tried using many cards

 
3 Comments 3
Fiat Lux - ASIA
Level 15

Hi, while i was trying to pay monthly subscription for Quickbooks plus - it is showing error message of Recurring not supported in this card. Tried using many cards

Do you wish opening a new account or renewing one?

https://quickbooks.grsm.io/India

 

Catherine_B
QuickBooks Team

Hi, while i was trying to pay monthly subscription for Quickbooks plus - it is showing error message of Recurring not supported in this card. Tried using many cards

Hello there, r-meenu1992-gmai.

 

Our engineers are currently looking into the root cause of the error you're prompted when renewing your subscription. I'd recommend reaching out to us so we can add you to the list of affected users. You'll get notifications and a permanent fix via email. 

 

Here's how to contact us:

 

  1. At the upper-right, click Help.
  2. Type and enter talk to a human twice.
  3. Click Contact Support Team.
  4. Select chat to get in touch with us.

Once you're able to renew your subscription, you'll want to use this link for more details in updating your billing, payment, and subscription info in QuickBooks Online.

 

Thanks for your patience while we're still looking for a permanent fix to this issue. Take care and have a good one!

asignhCPA
Level 1

Hi, while i was trying to pay monthly subscription for Quickbooks plus - it is showing error message of Recurring not supported in this card. Tried using many cards

I have been facing the exact same issue.  No success yet.