I'll guide you on how to change your payment method, Bernard.
Let's begin by signing in to your QuickBooks Online (QBO) account as a primary admin. Then, proceed to the following steps below:
If you're unable to update your billing details or receive an error message, I suggest performing some basic troubleshooting steps. QuickBooks behave strangely due to browser-related troubles. Start by signing in through a private window, then perform the activity again. here are the keyboard shortcuts:
If it works properly, you can return to your default browser and clear its cache to start fresh. If not, you can use another supported and up-to-date browser because the one you're currently using may have a temporary issue with the system.
You'll want to update your credentials in QuickBooks. Refer to this article: Update or change your Intuit Account sign-in information.
Stay in touch if you need further help when handling billing subscriptions. I'll promptly circle back and provide assistance. Take care.
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