Hi @framesrx-gmail-c,
Welcome to the Community. Let me help you change the email address of your QuickBooks account.
Since you haven't received a text, you can send an email change request to our account protection team. To recover your account, you'll need to submit a high-quality photo of your driver's license, passport, or other government-issued ID.
To fill out the form and upload the required document, please visit this link (scroll down to the bottom): https://quickbooks.intuit.com/learn-support/en-us/accounting/recover-your-account-when-you-can-t-sig....
Additionally, I recommend visiting the following article to learn more about how to change an email address for QuickBooks: Change your email, user ID, or password for QuickBooks Online.
Fill me in if you have additional questions about changing the user ID in QBO. I'm always here to help. Take care always.
