cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
nininirosh85-gma
Level 1

How to give My accountant access to someone who is in the USA? She gets the below error when clicking the link. client’s QuickBooks Online company from a different region

QBO Global version - QuickBooks Essentials
2 Comments 2
Fiat Lux - ASIA
Level 15

How to give My accountant access to someone who is in the USA? She gets the below error when clicking the link. client’s QuickBooks Online company from a different region

You need to help your accountant in the US to signup for a QBO Accountant Global account to manage your QBO Global account. Ask her to contact me in private for assistance.

LeizylM
QuickBooks Team

How to give My accountant access to someone who is in the USA? She gets the below error when clicking the link. client’s QuickBooks Online company from a different region

Allow me to clarify things about inviting an accountant to access your company, nininirosh. 

 

The option to accept an invitation from a different region is unavailable. This is why your accountant is encountering an error message. 

 

Let's ensure that both you and your accountant are using the same regional version of QuickBooks Online. I agree with Fiat Lux- Asia, you can allow your accountant to create a QuickBooks Online Accountant Global account to manage your QBO global account: Sign up for QuickBooks Online Accountant.

 

Here's how:

 

  1. Go to this link: https://quickbooks.intuit.com/ph/pricing/.
  2. Scroll down to the Select Country dropdown.
  3. Choose your country.
  4. Then follow the onscreen instructions to complete the process.

 

Once done, you can now invite your accountant

 

Please check out the following article to give you more insights on how to manage your accountant in QuickBooks:

 

 

Let me know if you need more help accepting invitations or other tasks in QuickBooks. I'm always here to help. Take care.