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sunbeamcommerce-
Level 1

How to remove 2 step verification

 
1 Comment 1
CharleneMaeF
QuickBooks Team

How to remove 2 step verification

I'm here to help disable the two-step verification, sunbeamcommerce-.


The two-step verification adds an extra layer of security every time you access your account. It is a security setting where you confirm that you’re the one signing in to your account using your password and a unique code. You can control whether this is turned on or off by performing these steps.

 

If you're still using the same phone number, I suggest following the steps below:

  1. Sign in to your Intuit account.
  2. From the left menu, select Sign In & Security.
  3. In the Two-step verification section, select Turn off.
  4. Enter the code and then select Continue.

 

If you're using a new phone number, you'll first have to update it so you can sign in to your account. Once it’s updated, you can then turn off two-step verification. Here's how to do this:

  1. Complete the Email Change Request form. Make sure to enter your new phone number in the Recovery Number field.
  2. Attach a copy of any of your photo ID forms:
    1. Select Browse.
    2. Find and select the file.
    3. Select Open.
  3. Once the file is uploaded, select Submit.
  4. Once your phone number is updated, sign in to your Intuit account.
  5. From the left menu, select Sign In & Security.
  6. In the Two-step verification section, select Turn off.
  7. Enter the code and then select Continue.

 

For more information about multi-factor authentication, I recommend checking this article: Verify your Account with Multi-Factor Authentication.

 

Additionally, I've included an article that can help you change your email address, user ID, or password for QuickBooks Online. This helps you manage your account: Change your QuickBooks user ID, Email Address, Password, and Other Info.

 

In case you need further assistance with the process, I encourage you to leave a comment below. This way, we'll be able to help you out.