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ezzat_aljbour-ho
Level 1

I canceled my QuickBooks account and I want to refund the balance subscription fees.

 
1 Comment 1
RenjolynC
QuickBooks Team

I canceled my QuickBooks account and I want to refund the balance subscription fees.

I do appreciate you coming here for support, ezzat_aljbour-ho.

 

The Community is a live forum that all users can use and chime in on. While we're unable to pull up your account here, I recommend contacting our Customer Care Team for your refund concern. 

 

Here's how:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

 

  1. In your QuickBooks Online account, go to the Help > Assistant.
  2. Type Talk to a human and proceed with I still need a human.
  3. Click the Contact us link.
  4. Select either Messaging or Callback.

To learn what happens to your data after you cancel, you can read this article: Cancel your QuickBooks Online subscription.

 

You're always welcome to reply on this thread if you have any additional questions or other concerns with your QuickBooks account in the future. Have a good day!