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I do appreciate you coming here for support, ezzat_aljbour-ho.
The Community is a live forum that all users can use and chime in on. While we're unable to pull up your account here, I recommend contacting our Customer Care Team for your refund concern.
Here's how:
If you have the new QuickBooks Assistant help update, you can follow these steps:
To learn what happens to your data after you cancel, you can read this article: Cancel your QuickBooks Online subscription.
You're always welcome to reply on this thread if you have any additional questions or other concerns with your QuickBooks account in the future. Have a good day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.