I'm not able to connect to Abu Dhabi Commercial Bank (Busniss). The process seams to be working till the final step I got Error (101). Please advise. Thanks

Hi. userm-mashhour.

I can guide you to fix this issue for you.

There are several reasons why you're getting error 101:

• No transactions for the last 12 months.
• Unable to accept the terms and agreement from your online banking website.

As a workaround, let's log in to your bank's website using a different browser. If you can get in without any issue, please ensure if there are no pending acknowledgment or terms and conditions. If all are okay and still you received the same message. We can perform basic troubleshooting steps to fix it.

Here's how:

1. Use a private incognito window. Feel free to use these shortcut keys:
   • Google Chrome: Ctrl + Shift + N
   • Safari 11 or newer: ⌘ + Shift + N
   • Mozilla Firefox: Ctrl + Shift + P
   • Microsoft Edge: Ctrl + Shift + P
2. Use a different supported browser.
3. Clear cache and cookies.

Adding this handy material for more insight: Categorise and match online bank transactions in QuickBooks Online.

Click the Reply button if you have further questions connecting your bank. I'm always here to help.

@userm-mashhour I have to same issue. I receive an email from bank that I logged in successfully but I don't see my bank inside QBO, where you able to fix it?

@pavian 

Try opening your QBO account on any private/incognito browser.