Is there anybody providing freelance accounting gig using QB in Malaysia?

What kind of issue?

Hello, kstitravelandtou.

I'd like to offer a helping hand regarding your account issues. 

As what Fiat mentioned, what issues do you have on your account? I'd appreciate if you can give more details them. I'll be able to come up with the best way to handle the problems and help you out. 

However if you prefer to have someone look at your account and fix the issues, you can contact our agents. They'll fix you right up and ensure you'll be able to work on your QuickBooks Online account again. 

Here's how to reach them: 

1. Click the Help menu. 
2. On the chat box, go to the Search tab.
3. Click the Contact Us button.
4. When asked, enter a brief detail about the issue on your account.
5. Hit Continue.
6. Click the Chat with us. 

A freelancer or a bookkeeper might chime in this thread and offer their services to you. Alternatively, you can look for a ProAdvisor offering their gig near your place: https://quickbooks.intuit.com/my/find-an-accountant/.

We also have articles to help you out with various issues and other things in your QuickBooks Online account. Check them out from the Help articles page. Just select a topic and browse for an article. 

You're always welcome to ask any other questions you might have regarding your account. I'll also help you in recording transactions or managing your reports in QuickBooks Online. 

I manage to chat with one of QB agent yesterday. The issue was sales transactions were double taken-up after I match the bank deposit and manually recorded receiving the payment in my account. However, that is one of the many issues that I encountered and it is kind of frustrating trying to navigate the QB functions without a helping hand. 

I would really appreciate if QB can provide an online class for a new user like me. A separate class for those with or without accounting background will be easier for you to come up with the syllabus.

On the other hand, a complete user manual in PDF format for us will be much help. 

Hello @kstitravelandtou,

I would feel the same way if the same problem occur with running the QuickBooks features. Allow me to chime in and help you with your concern about QuickBooks Online.

It's a great idea to have an online class for additional guidance. It will help users with the navigation and run features seamlessly.

While the feature you need is unavailable, I recommend going through our QuickBooks website. It contains video tutorials that will help you run the Online version and avoid issues. Here's the link: https://quickbooks.intuit.com/global/learn-and-support/video-tutorials/.

Also, your suggestion would be beneficial to new QuickBooks users too. While we assess this, I encourage you to send a feedback directly to our product engineers.

They may include additional features and options in the future updates. Here's how:

1. Sign in to your QuickBooks account.
2. Click the Gear icon in the upper-right corner.
3. Select Feedback under Profile. 

Additionally, you can use the link I've attached to match banking transactions correctly and avoid duplicates in QuickBooks: Categorise and match online bank transactions in QuickBooks Online.

Drop a comment below anytime you need guidance with navigating QuickBooks. The Community and I will be sure to get back to you.

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@kstitravelandtou wrote:

On the other hand, a complete user manual in PDF format for us will be much help. 

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@kstitravelandtou 

We have a PDF manual guide release by Intuit on December 2019 for QB Online Global version. It was the first and last edition of it. Contact us in private if you are interested.