cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
solutions-acofiv
Level 1

Mobile application sign in issue

i am unable to sign in at mobile application.
1 Comment 1
MaryLandT
Moderator

Mobile application sign in issue

Let me help you log into your QuickBooks account via the mobile app, solutions-acofiv.

 

Make sure you're using the same credentials you used when signing in on a web browser. You can use the "I forgot my User ID or password" link in the app. 

 

If you're still unable to login, I recommend contacting our Live Support Team. They can verify your login credentials and help reset the account for you.

 

Here's how to get in touch with them.

  1. Sign in to your QuickBooks Online (QBO) company.
  2. Go to the Help menu.
  3. In QB Assistant, enter the topic you need help with. You can also enter questions.
  4. Select Contact Us to connect with a live support agent.
  5. Choose the Start a chat option.

 

I'm adding this link to learn what features are available on the mobile app: QuickBooks Online app overview.

 

You can get back to me by commenting below if you have other concerns. I'll stay around until you're able to log in to your account.