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atomsports-arena
Level 1

My Quick book subscription got suspended as my credit card got renewed, now am unable to resubscribe, pl help

 
1 Comment 1
MaryLandT
Moderator

My Quick book subscription got suspended as my credit card got renewed, now am unable to resubscribe, pl help

I'm here to help ensure you're able to re-activate your QuickBooks Online (QBO) account, atomsports-arena.

 

You need to log into your QBO account and update the credit card information. A prompt message will appear once you sign in. 

 

Here's what you need to do:

 

  1. Go to Settings ⚙, then choose Account and Settings.
  2. Proceed to Billing & Subscription, then Subscribe.
  3. Enter the updated company profile.
  4. Click Save.
  5. Select Payment Information type (Net Banking) and enter your bank information, then Subscribe.

 

For additional information and FAQs about the process, please browse this link: How to resubscribe or reactivate QuickBooks Online.

 

Once you're back to QBO, here's an article that can help manage your account: Get started with QuickBooks Online.

 

If you're unable to re-subscribe, I recommend contacting our Live Support Team. They can pull up your account walk you through the process of re-activating your account.

 

Keep me posted if there's anything else I can help you with in QuickBooks. I'll be around until you're able to successfully re-subscribe.