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shivangienterpri
Level 1

Online quikbook running very slow please help very urgent please please please

 
1 Comment 1
ChristieAnn
QuickBooks Team

Online quikbook running very slow please help very urgent please please please

Hi there, shivangienterpri.

 

Welcome to the QuickBooks Community page. I can see how essential it is for your business to run the QuickBooks system quicker. Please know that helping you is my top priority. That said, I'll make sure that I can present troubleshooting steps so you can use QBO faster.

 

There are times when a browser's cache data becomes full of frequently accessed websites or damaged. This causes unusual behaviors in the QuickBooks system or program. I suggest logging into your QuickBooks account through a private browser. This will help us determine if the problem is related to the browser's settings. Then, private browsing doesn't store local files or cache.

 

Use these keyboard shortcuts based on the browser you're using.

 

  • For Firefox, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works using the private browser, go back to your main browser and perform a clear cache to remove temporary internet files on your computer. For your reference, you may check out this article: Clear cache and cookies to fix issues when using QuickBooks Online. If not, use another supported browser as alternatives.

 

I'm also adding this link to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

 

Please let us know how this goes. You can add more details by leaving a comment down below. I'm always here to help.