Hello there, sarroicellcare-g.
Before our Customer Care Team reach out to you, you'll have to request a call back first. You can follow these steps to create a request:
If you want to cancel your subscription, you can browse this link: Cancel your QuickBooks Online subscription.
If you're referring to something different, additional details about your concern would be much appreciated. Have a great day!
Hi, I am unable to do my QBO renewal, i tried every possible way to reach customer care but it didn't connect. My subscription ended some days before, whenever i try to resubscribe my rs.5 get deducted from bank and i get back to the same resubscribe page again and again, it happened more then 5 times i am clueless what's getting wrong my work is pending due to this problem. is there a way to renew my subscription through customer care it would help a lot as i am struggling to do my essential billing work, thank you.
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We want to take care of this as soon as possible, shaikhrehnuma143.
The Community is a public forum, and therefore we're unable to check your account here for security reasons. To help renew your subscription, I would recommend reaching out to our Customer Care Team again.
Here are the steps:
I also want to share this article for more details: Renew my account subscription.
I'd like to make sure that you're back able to renew your account. Please keep me updated on the status. Thanks.