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NP33
Level 1

Please restore or reactivate our corporate account

Hello! 

 

Starting from the last week we have tried to login in into our account: [email address removed], but we are facing issues while signing in. 

We are receiving error: "Double check your info

We can’t find an account with what you entered. New to Intuit "

Emails to contact us: [email address removed], [email address removed] , [email address removed]

2 Comments 2
NP33
Level 1

Please restore or reactivate our corporate account

How can we contact us? 

 

my email is [removed]

Carneil_C
QuickBooks Team

Please restore or reactivate our corporate account

Let's get your account restored and get back to business in no time, NP33.

 

Before anything else, I'd like to ask if you have previously canceled your account. If so, you'll need to resubscribe to your QuickBooks Online account. If not, I recommend reaching out to our Phone Support Team so they can investigate why you're receiving an error message when trying to log in. 

 

Just ensure to check their available hours so they can assist you promptly.

 

The Community space is still open for queries related to your account and other QuickBooks-related concerns. We're here to help, NP33.