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Rwoth
Level 2

QBO international

I am not sure if it is my knowledge which is inadequate but I am finding QBO international version extremely limiting. I signed on one for a high volume transaction organization. We transacted for about 5 months with thousands upon thousands of transactions. When we were reconciling the 5th month, we noticed that there was error right in month one which we needed to rectify. We wanted to undo our bank rec. At this point we noticed QBO online cant undo bank rec except manually, one transaction at a time. 

We then decided plan B; to reclassify all the wrong transactions, we got stuck. That functionality is also un available

 

I also noticed, the payroll functionality is also off. 

As an accountant with about 5 businesses ready to sign on QBO, I am now extremely cautious to recommend QBO international as I think it is too too limited for any serious business.

 

Am I missing something??? Please help.

14 Comments 14
MaryLandT
Moderator

QBO international

Hi there, Rwoth.

 

As of now, you need the QuickBooks Online Accountant (QBOA) version to undo the monthly reconciled account. However, this isn't available for the Global version. 

 

The QBOA version is available in the United States, United Kingdom, Australia, India, Singapore, and South Africa. Also, QBO International doesn't have payroll functionality inbuilt.

 

If your business is located in those countries, you may start a new account by choosing the country first through this link: https://quickbooks.intuit.com/choose-country/.

 

On the other hand, you need to manually edit and unreconcile the transaction from the bank register. And, create journal entries to record payroll transactions. Please use these articles as your guide.

 

 

To help you stay in the know about the latest features designed in QuickBooks Online, I'll share the latest and greatest developments personalised through this page: What's New in QBO International- Series 5, 2022.

 

Let me know if there's anything else you need anything else by commenting below. I'll be around to help you.

Rwoth
Level 2

QBO international

Thanks for your reply @MaryLandT 

I do have 2 clients 

1. In uganda

2. The second one in Netherlands. I take it that even in these 2 countries. Those functionalities I mentioned are not there? 

.

 

Fiat Lux - ASIA
Level 15

QBO international

@Rwoth 

QB Payroll is limited for certain regions only. You should have a local payroll app in Uganda and Netherlands to integrate with QB Online  Otherwise, you can import the payroll data as JE.

https://quickbooks.grsm.io/EU

 

If you manage your client's book personally, you may also consider using QB Desktop Accountant version instead. You can still purchase the one time license for QB Desktop 2020 UK Premier Accountant, QB Desktop 2021 US Premier Accountant, or QB Desktop 2022 US Premier Accountant.

 

MariaSoledadG
QuickBooks Team

QBO international

Let me provide some information about the availability of the QuickBooks Online Accountant (QBOA) version, Rwoth.

 

As provided by@MaryLandT, the QBOA version is only available in the US, UK, Australia, India, Singapore, and South African regions. You'll want to visit the Customer Feedback page and let our product team know how this will benefit your business by sending feedback. I've added a screenshot for your visual guide:

 

 

You'll just have to click the Give Feedback option as provided by the screenshot so you can enter a request. Additionally, for you to know from the start when you've signed up for your QuickBooks Online account until you set up your company file, link your account, or even set up sales tax, check out this article for your guide: Get Started With QuickBooks Online.

 

Any questions or concerns about the QuickBooks version that you're using? We'll don't hesitate to let us know so we can address your needs as quickly as possible.

RiRiStrachan
Level 1

QBO international

Hello,

 

As of today's date, has the availability of QBOA still only available in the countries listed? If not, are there any plans for that to change?

Rasa-LilaM
QuickBooks Team

QBO international

Thank you for visiting the Community.


Yes, QuickBooks Online Accountant (QBOA) is still available in selected regions. I can see that a lot of customers have the same needs as yours to include more regions for the accountant edition. You can directly submit feedback about this one to our engineers for consideration in future enhancements.

 

Here's how:

 

  1. In your company, head to the Gear icon at the top and choose Feedback under Profile.
  2. Enter a brief description of your product suggestion in the field box.
  3. Click the Next button to submit.

 

I recommend visiting the QuickBooks Blog to learn the latest enhancements rolled out by our engineers and features added to the product. For resources to help you carry out accounting-related activities seamlessly, you can visit the Community page. From there, you'll find topics about taxes, inventory, banking, and cash flow, to name a few. Then, choose the article that addresses your concern. 

 

Reach out to me again if you have other QuickBooks concerns or additional concerns about subscription management. I'd be delighted to respond to them. 

usernicky
Level 3

QBO international

I want to know more about migrating from QBO FR to QBO Global.  The company is based in France, but I am in the UK and only speak English.  It seems impossible to get through to English speaking support.  Can anyone help me?  I need to know if the Global version can connect to the French bank Manager.One - automatic connection rather than manual updates.

Fiat Lux - ASIA
Level 15

QBO international

@usernicky 

You can purchase a 3rd party service to convert data from QBO France version to QBO Global version

 

manager.one.jpg

 

usernicky
Level 3

QBO international

Thank you Fiat Lux.  I know how to do the migration, thank you.  What I don't know is if the QBO Global (or EU) versions can link to the Manager.One bank account.  Unless someone can test this for me, I will waste no more time trying to find out.  For 2 hours I have been on chat to Global and they just refer me back to the France support.  That's after I've told them several times that I cannot continue to use the French version.  I think it's best to steer well clear of QBO now as no-one seems to provide solutions.  Though I thank you for trying.

usernicky
Level 3

QBO international

What country did you use as the "home" country to get the link to Manager.One Fiat?

Fiat Lux - ASIA
Level 15

QBO international

You can use any country in Europe (except France, UK, and Ireland) to signup for QBO EU version. We have clients using dummy address in Germany, Belgium, Switzerland, etc 

usernicky
Level 3

QBO international

Until France is an option we can't use it.  QuickBooks support advise that you have to select the country of the company registration as that information will be added to the invoices.  My hands are tied.  Or are they?  Maybe you could check that for me Fiat?  Knowing you can select Manager.One through other countries available in the EU version is really helpful, thank you.

Fiat Lux - ASIA
Level 15

QBO international

You can change your address to France later in Company Setting

https://quickbooks.intuit.com/learn-support/global/manage-access/change-company-name-address-email-a...

 

Another option, explore Zoho and purchase a 3rd party service to convert data from QBO.

https://go.zoho.com/58D

 

usernicky
Level 3

QBO international

Does Zoho link with Manager.One?  As far as I'm aware from our research, it does not.