The Switch Company button is missing.

Hello there, Calvin. I’m here to share details about the missing Switch company button in QuickBooks Online (QBO).

Currently, there's an ongoing investigation (INV-111435) about the missing switch company option. Our Product Team is working to find a solution to this. We have a workaround which is to log out and log in for you to choose the account you will need to work on.

To be added to the list of affected users, I recommend contacting our support team to receive timely updates about the progress.

Here's how to reach a live representative:

1. Log in to your QuickBooks Online Company.
2. Click on the Help button at the top of the page.
3. Choose the Search tab, then click Contact us.
4. Type in your concern, and click Continue.
5. Under Callback, click Have us call you button. This will route you to enter your details.
6. After that, select Get a call.
7. You will now be added to the queue and wait for us to call you.

Additionally, you can run reports to get a comprehensive overview of your business finances.

Let us know if you have other concerns about the Switch company function in QBO. We're here to help you in any way we can.

This has not been fixed - the component for switch company is literally missing in the element

I appreciate you sharing a screenshot, YL_98. Your concern about the company switch option not appearing is understandable. I know how crucial this feature is for managing multiple companies efficiently in QuickBooks Online.

The investigation (INV-111435) mentioned by my colleague above is still ongoing. Our product engineering team is actively looking into the issue and working hard to find a solution.

If you still haven't reached our support team, I recommend contacting them so you can get an email update on the progress and be added to the list of affected users.

 
Here are the steps you can follow: 

1. Head over to the Help menu. Press the Search tab.
2. Click Contact Us.
3. Choose a specific topic. Type in a short description in the box provided.
4. Hit Continue, then pick the Chat or Callback option.
    

In the meantime, I suggest logging out and back in to choose your preferred company

Moreover, here are some informative resources you can check out to help you manage your company settings and accounts effectively in QuickBooks Online:

• Edit company settings.
• Change your company name, contact info, or Business ID No.
• Update or change your Intuit Account sign-in information.

We recognize the inconvenience this may cause and sincerely appreciate your patience as we resolve the issue. Your comfort and satisfaction are my top priorities. I'm on standby to assist if you need me, YL_98.