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Anonymous
Not applicable
posted
‎November 23, 2020 04:50 PM
last updated ‎November 23, 2020 4:50 PM

Unexpected token < in JSON at position 0

Has anyone seen the below error when Account and Settings opened? Unexpected token < in JSON at position 0 I'm using Google Chrome web browser & Windows 10
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1 Comment 1
Adrian_A
Moderator
Moderator
‎November 24, 2020 03:33 AM

Unexpected token < in JSON at position 0

You have me to help you fix the error you've received, judi4.

 

We can fix this by running some troubleshooting steps. To start with, let's open QuickBooks in a private window. It is the best place to identify any browser-related issues. You can use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If you're able to send one, we can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues o the opened pages like QuickBooks.

 

We also have the option to use a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

 

If you have some How do I concerns, feel free to visit our Help page. We have articles there that have detailed information about your query.

 

I'm just a post-away if you need help. Take care!

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