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Hello, anjannikhil10.
I'd like to confirm, are you logged in as the Master Admin or Company Admin in your QuickBooks Online account? If so, we currently have an ongoing investigation about the error message. Our engineers are working on resolving this issue as soon as possible.
While we're unable to provide a workaround, I recommend reaching out to our Customer Care Team. They can pull up your account and add the company details to our notification list. This way, you will be prompted when the issue is resolved.
Here are the steps:
If you have the new QuickBooks Assistant help update, you can follow these steps:
Once the error is fixed, try to re-subscribe and make sure the billing information is updated.
I've got you these articles for the steps:
You're always welcome to leave a reply on this thread if you need help with other task in QuickBooks. I'd be glad to give the solutions. Have a good weekend!
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