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anjannikhil10
Level 1

Unable to update your company information. Please sign out and try again later If the issue persists please contact support

My Quick Book Intuit Subscription Has End and When I Try To Resubscribe its Show Update Company Profile and When i try to update company profile its shows Unable to update your company information. Please sign out and try again later If the issue persists please contact support Please Help Me Its Very Important
1 Comment 1
RenjolynC
QuickBooks Team

Unable to update your company information. Please sign out and try again later If the issue persists please contact support

Hello, anjannikhil10.

 

I'd like to confirm, are you logged in as the Master Admin or Company Admin in your QuickBooks Online account? If so, we currently have an ongoing investigation about the error message. Our engineers are working on resolving this issue as soon as possible. 

 

While we're unable to provide a workaround, I recommend reaching out to our Customer Care Team. They can pull up your account and add the company details to our notification list. This way, you will be prompted when the issue is resolved.

 

Here are the steps:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

 

  1. In your QuickBooks Online account, go to the Help > Assistant.
  2. Type Talk to a human and click the Contact a human button.
  3. Select Live Chat / Call me back.

Once the error is fixed, try to re-subscribe and make sure the billing information is updated.

 

I've got you these articles for the steps:

 

You're always welcome to leave a reply on this thread if you need help with other task in QuickBooks. I'd be glad to give the solutions. Have a good weekend!