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abhijitgraphics
Level 1

Want to talk regarding renual of account

 
8 Comments 8
AlexV
QuickBooks Team

Want to talk regarding renual of account

Welcome to QuickBooks Community, abhijitgraphics.

 

You can update the billing details to renew your subscription. Let me show you how to do it:

  1. Go to the Gear icon and select Account and settings.
  2. From the Billing & Subscription, update the info.
  3. Once everything’s good, select Confirm card or Save.

Here are some of the articles for your reference:

Shoot me a reply if you need more help. Stay safe!

JPR
Level 1

Want to talk regarding renual of account

I am having trouble to make payroll tax returns since my subscription is not renewed. need help to renew the account

JPR
Level 1

Want to talk regarding renual of account

where to enter my new credit card info to pay the fee

JPR
Level 1

Want to talk regarding renual of account

is there anyone to help

 

DivinaMercy_N
Moderator

Want to talk regarding renual of account

You've come to the right place, @JPR .

 

Follow these easy steps to update the payment info for your QuickBooks subscription:

 

  1. Go to the Gear icon and select Account and Settings.
  2. Select the Billing & Subscription section.
  3. Click Edit beside your payment method.
  4. Update your credit card info.
  5. Ensure that the address in QuickBooks is the same as the one on your credit card statement.
  6. When finished, hit Confirm card or Save.

 

Here's the article that will provide more info about the process: Update the payment info for your QuickBooks Online subscription.

 

Also, to make your QuickBooks experience more meaningful, you might want to visit our help page to browse articles that can guide you with your accounting tasks. To get started head to the QBO help articles page at this

link.

 

I'm just one post away if you need a hand with updating your payment details in QBO. I'm always here to provide answers and resolutions to achieve your goal. Have a good one. 

JPR
Level 1

Want to talk regarding renual of account

Yes I want help to renew my regular account and also about subscription renewal

JPR
Level 1

Want to talk regarding renual of account

I am having trouble to get renew my account. 

Maybelle_S
QuickBooks Team

Want to talk regarding renual of account

Thanks for coming back to us, @JPR.

 

We can renew your QuickBooks Online (QBO) subscription by going to the Billing & Subscription page. To do so, you can follow the steps given by my colleague @DivinaMercy_N.

 

However, if you're still having trouble, I'd recommend getting in touch with our Customer Support Team. This way, they can pull up your account securely and help you update the details.

 

Here's how:

  1. Go to the Help menu.
  2. Click Talk to a human.
  3. Type your concern.
  4. Click I still need a human.
  5. Select Contact Us.
  6. Choose either Messaging or Callback.

To ensure that you'll be assisted on time, check out our support hours.

 

You can also check this article about subscription renewal: Renew my account subscription.

 

Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.

 

Don't hesitate to drop a comment below if you have other questions. I'm more than happy to help. Take care!