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abundant-majamet
Level 1

What to do when I keep getting this error message from Wise: Something unexpected happened and we can't connect to Wise Business (Euro)? Try again in a few hours. (590)

I keep getting the above error message when I try to reauthorize the connection to Wise
1 Comment 1
SheandL
QuickBooks Team

What to do when I keep getting this error message from Wise: Something unexpected happened and we can't connect to Wise Business (Euro)? Try again in a few hours. (590)

Thank you for reaching out in this forum, Abundant. I'm here to help you resolve the error message you're experiencing while reauthorizing your bank with QuickBooks.

 

The error code 590 suggests there’s a connectivity hiccup between QuickBooks Online (QBO) and Wise. To resolve this, I recommend checking if your bank’s website is undergoing system maintenance or update, as that could be the cause of the issue. If everything looks fine on their end, you might want to give it a few hours and then try reauthorizing your bank account.

 

Moreover, if the issue persists, I suggest contacting Wise's customer care team. This way, they can provide additional detail about this error code and may offer some assistance on resolving this.  

 

For reference, please visit this website: Fix bank errors 355, 580, or 590 in QuickBooks Online.

 

Additionally, you can check out this article to help you in organizing your downloaded bank transactions from your bank: Categorise online bank transactions in QuickBooks Online.

 

This forum is always available for you to visit if need help in reauthorizing your bank account in QBO. I'll be around to assist you anytime.