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quanticfi2
Level 1
posted
‎March 10, 2021 03:31 AM
last updated ‎March 10, 2021 3:31 AM

When I click on the + to open a new tab, I get an error code. This worked before, did I do something wrong?

 
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1 Comment 1
FritzF
Moderator
Moderator
‎March 10, 2021 05:40 AM

When I click on the + to open a new tab, I get an error code. This worked before, did I do something wrong?

Welcome to the Community, @quanticfi2.

 

To check if this is a browser-related (cache and cookies) issue, try signing into your QuickBooks Online (QBO) using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources, causing some unusual responses.

 

Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

If it works, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

For tips and other resources, I recommend visiting our website for reference: Self-help articles.

 

Feel free to leave a comment below if you have any other concerns. I'm more than willing to help. Have a good one!

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