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I'm here to ensure you'll get the help you need, ashokapowertech.
I recommend contacting our QuickBooks Support Team to have this checked further. One of our representatives needs to securely look into your account to verify why you have an activated e-mandate amounting to 36,000.
Since we’ve improved the process of reaching out to our support, you can reach one of our agents by going to the Help menu. I'll guide you how.
For the old "Help" menu interface:
For the new Help menu:
Additionally, I've included our Help articles page for reference. From there, you can read articles that can guide you in completing your task in QuickBooks Online.
Please get in touch with me if there's anything else we can help you with, I'd be more than happy to assist you. Have a great day!
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