As much as we want to give you a call here in the Community, that is not possible for the security of your account. Instead, we'd recommend to contacting our Customer Care Team through the Contact Us option within the QuickBooks Online: Contact QuickBooks Online Accountant and ProAdvisor Support.
Aside from contacting them, you can also add more details of your concern here in the Community. We might be able to give you the help you need without waiting in the line for a phone support.
We got your back if you need anything else. Have a great day!