Scenario 1: We need to create credit memo without auto attaching to invoice is that possible?
Steps:
1. Customer -> Already as one payment and one invoice attach to it.
2. Created the invoice of "X" amount and then created the credit note of the same "X" amount.
3. It auto syncs invoice and credit note created in point 2 and it results in creating one more zero amount payment.
4. All 5 transactions showing Paid and Closed in the system.
Check the screenshot attached.
Expectation:
1. Customer -> Already as one payment and one invoice attach to it.
2. Created Invoice it shows open and then create credit note, it shows unapplied.
Check the screenshot attached.
Hello,
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Here's a detailed article to help you with credit memos in QuickBooks.
I hope this helps.
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