Hi there, @caryncsh-hotmail.
You can connect with our representative by going to the Help menu of your account.
To ensure you can reach out to our agents, please see our support hours.
If you want to integrate your E-Commerce to QuickBooks Online, you can check this link: https://quickbooks.intuit.com/my/apps/#ecommerce.
Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.
I'll be more than happy to help if you have any other questions. I hope my reply finds you with a smile.