How to refund an invoice thats been paid as partial?

Hello there, ahack180-gmail-c.

I have the step-by-step process of refunding partially paid invoices.

You can create a "Check" to refund your customer payment. Then, use and apply a credit memo to zero out the invoice. I'll show you how:

These are the steps to create a check:

1. Click the + New icon.
2. Select Check under the Vendors area.
3. Locate the customer's name in the Payee, then choose the Account where the money will be taken out.
4. In the Category details, use the Account Receivable(A/R) under the Category field.
5. Enter the amount for the refund.
6. Once done, hit Save and close.

Here's how to create a credit memo:

1. Click the + New icon.
2. Select Credit memo under the Customers area.
3. Locate the customer in the Customer dropdown.
4. Enter the original amount of the invoice and fill in the necessary information.
5. Hit Save and close.

Here's how to apply a credit memo to the invoice:

1. Click the + New icon.
2. Select Receive payment under the Customer area.
3. Locate the customer's name in the Customer dropdown.
4. Put a checkmark on the Check, Invoice, and Credit memo.
5. Hit Save and close.

For your reference, feel free comfortable reading this guide: Create and apply credit notes or delayed credits in QuickBooks Online.

In addition, check out this resource for more information in case you need to void or refund payments you've process through QuickBooks Online: Void or refund customer payments in QuickBooks Online. 

I'll be right here if you have further questions about refunding an invoice or customer. Add any details below and I'll get back as soon as possible. Have a nice day!

isnt there any other easy way like just agiving a refund for half og the money and enter the same invoice number in refund recipt for that customer.... its kinda a very long shot just for a simple refund 

Hello, ahack180-gmail-c. 

I have another process to record the refund in QuickBooks. You can write a refund receipt for that customer and record Bad Debt for the remaining half of unpaid. You can refer to this article for more detailed steps on how to record a bad debt in QuickBooks: Write off bad debt in QuickBooks Online. 

After writing bad debt, you can run a bad debts report. You can run an Account Quick Report to check all the receivables you tagged as bad debt. To do this: 

1. Go to Settings ⚙.
2. Select Chart of Accounts.
3. In the Action column of the bad debts account, select Run report. 

That's it. Let me know if you have follow-up question or if you have any other concerns, by leaving a comment below. I'm always here to assist. Have a wonderful week. Stay safe!​​​​​​​