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dhaifullah-otaib
Level 1

I have a problem with my QuickBooks account Very weak in downloading data

I have a problem with my QuickBooks account
Very weak in downloading data
2 Comments 2
4Gal
Level 11

I have a problem with my QuickBooks account Very weak in downloading data

What problem?

What data do you need to download?

JamaicaA
QuickBooks Team

I have a problem with my QuickBooks account Very weak in downloading data

Good day, @dhaifullah.

 

I recognize how time-saving it is to download data efficiently. Let's work together to figure out why QBO is running slow while I provide a few things you can do to make it faster.

 

At Intuit, we aim for the most frequently accessed pages in QuickBooks Online to load within 10 seconds. Although its service operates through the internet, it also relies on the processing power of your computer or device, the amount of available memory (RAM), and the bandwidth of your internet connection. Since these affect the program's performance, I also recommend checking if your system meets the basic requirements

 

To ensure the best possible experience and improve speed, follow these steps:

 

  • Ensure you have the latest version of Google Chrome by accessing the Chrome menu and selecting Help, then About Google Chrome.
  • Check that your operating system is up to date and meets or exceeds the System Requirements for QuickBooks Online.
  •  Verify that your internet speed is not restricting your experience by running a Google Speed Test. After that, read the Understand your test results section for more information.

 

To learn how internet browsers and mobile connections affect the program's performance, check out this article: Why is my QuickBooks Online slow?

 

Visit this link for more tips and resources about different topics: View all help.

 

This should help identify the reason behind the lagging downloading of data. As always, you can find me here if you have further concerns about QuickBooks tasks. Have a great rest of the day.