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userasa84m
Level 1

I have this app for test i want rest full data i have to strat fresh data for my company

 
1 Comment 1
Angelyn_T
QuickBooks Team

I have this app for test i want rest full data i have to strat fresh data for my company

Happy to have you here on the Community page, @userasa84m

 

I'm here to guide you today so you'll be able to have a fresh start for your company data.

 

If your QuickBooks Online (QBO) data (test) is less than 60 days old, you have the option to purge your account. This feature is available for QBO  Plus, Essentials, and Advanced. The system deletes all data entered into the company, and you're unable to restore or reverse them.

 

To purge the data, follow the steps listed below:

  1. Log in to your QuickBooks Online account, then change the URL to include /purgecompany.
  2. Example: URL shows https://...qbo.intuit.com/app/homepage, change to: https://...qbo.intuit.com/app/purgecompany.
  3. The next screen will provide a summary of the items to be deleted.
  4. Type the word “YES” once the data gets deleted, then click OK.
  5. Click Wipe Data once your selections are complete.
  6. Once the deletion is complete, you will be rerouted to your home page.

If it's 60 days old or older, you need to cancel your account and start a new subscription.

 

To cancel your account:

  1. Go to Gear icon and select Account and Settings under Your Company.
  2. Select the Billing and subscription tab, then tap Cancel on the QuickBooks section.
  3. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

To start a new account:

  1. Go to https://quickbooks.intuit.com/choose-country/.
  2. Choose a subscription.
  3. Fill up the User ID and password.
  4. You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.

To learn more about this process, check out this link.

 

As always, feel free to open our help articles in case you need related resources while working with QuickBooks in the future.

 

If you have any other questions, mention my name in the comment section below. I'm always here to help. Keep safe!