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Dila-Yakubova
Level 1
posted
Monday
last updated ‎November 24, 2025 10:26 PM

I tried to delte it it says Contact Us

Help me please to delete Paycheque and Void of the employee, I couldn't do that myself because it says Contact Us
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1 Comment 1
RhoiceW
QuickBooks Team
QuickBooks Team
Tuesday

I tried to delte it it says Contact Us

Hi there, Dila. In QuickBooks Online, there are some paycheques you can't delete yourself. Additionally, it's possible that the paycheque has already been transferred to your employee's bank.

 

Please note that QuickBooks processes paychecks two banking days before payday, at 5 PM PT.

 

Since you’re unable to delete it on your end, I recommend contacting our QuickBooks Support team. They can access your account and assist you with deleting the paycheck.

 

Here's how:

 

  1. Click the Help button (?) in the top left corner.
  2. Select the Search tab and type in Contact Us.
  3. Choose either Callback or Chat to speak with a representative.

 

Please take note of our support hours for your specific product before reaching out.

 

If you have more concerns related to QuickBooks, don't hesitate to reply here. We're here to help.

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