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deepak@extreme-a
Level 1

I want to talk a human , please call me on xxxxxxxxxx

 
6 Comments 6
JasroV
QuickBooks Team

I want to talk a human , please call me on xxxxxxxxxx

Nice to have you in the Community space, deepak@extreme-a.

 

I’ve noticed you posted the same question in this forum and my colleague already provided an answer.

 

If you haven’t read it yet, you can check it by clicking this link: https://quickbooks.intuit.com/learn-support/global/other-questions/i-want-to-talk-a-human-please-cal...

 

Need some tips on managing your QuickBooks Online (QBO) account? We have articles that you can read for guidance. Visit our Help Articles page and browse a topic from there.

 

Let me know if there’s anything else I can help you with. I’m just a post away from you. Take care and stay safe.

A1mcill
Level 1

I want to talk a human , please call me on xxxxxxxxxx

Change in payment.

A1mcill
Level 1

I want to talk a human , please call me on xxxxxxxxxx

I need to speak with a human please, I can't do this chat thing.

FritzF
Moderator

I want to talk a human , please call me on xxxxxxxxxx

Thanks for joining this conversation, @A1mcill.

 

May I know what specific payment you're trying to change in QuickBooks Online (QBO)? Any additional information will help me provide you the best resolution for your concern.

 

However, if you still wish to speak with our Support team, here's how to reach them:

 

  1. In QBO, click the Help (question mark) icon at the top right.
  2. Provide us some information about your concern on the What can we help you with? box.
  3. Click on the Let's talk button. 
  4. You'll now be provided options on how to connect to our Support team. 

 

For tips and other resources, you may visit our website for reference: Self-help articles.

 

Please let me know how it goes or if you have any additional questions. I want to make sure everything is taken care of for you. I'll be here to help. Have a great day!

3173395881
Level 1

I want to talk a human , please call me on xxxxxxxxxx

I need to talk to a person on the phone.  The links you have provided are not working.  I have spent up to 4 hours today trying to cancel my subscription.  If there is no cooperation, I will direct my bank to refuse the  automatic debit, charge from your company.  Please call the number associated with my account.

 

MaryJoyD
QuickBooks Team

I want to talk a human , please call me on xxxxxxxxxx

I'm here to help you with cancelling your QuickBooks Online (QBO) account, @3173395881.

 

Can you tell me more about the error you're having when trying to cancel the account? That'll help us provide an accurate solution to the error you're having. 

 

Please take note that if you bought the QBO app from the app store, you'll need to cancel it from there. Or if you subscribed through the web, then you can cancel the account from there. 

 

To provide you detailed guidance on how to cancel through the iOS or Android app store, refer to this article: Cancel a QuickBooks Online subscription purchased through an app store

 

Also, if your account is currently suspended, you'll need to reactivate it and cancel it right after. For detailed guidance in reactivating and canceling through the web, refer to this article: Cancel your QuickBooks Online subscription.

 

In case you still want to contact our Customer Support in cancelling the account, you can reach them through chat. They're available Monday to Friday from 9:30 AM to 6:00 PM. You can reach them by going to the Help icon at the top right of the account. Follow the steps below:

 

  1. Go to the Help icon to connect to a live support agent. 
  2. Click on the Contact Us button and provide some details about this concern.
  3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
  4. You'll now be provided options on how to connect to our Customer Support.

 

For more information about the different types of support we offer and its availability, check this article: QuickBooks Online Support

 

You can always get back to me if you have questions or other concerns in managing your account by leaving a comment below. I'm always here to assist. Have a great rest of the day!