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john6121986
Level 1

issue in print with arabic language

Good evening
hi I'm john from Egypt , have Q Books Program version ( Intuit Quick Books Enterprise Solutions - Manufacturing and Wholesale Edition 11.0 ) with a copy a long time ago
Now we have a problem printing the invoices that have an Arabic language
The invoice appears in the Arabic language in a correct way from program, but when I print this invoice or save it as a PDF version, the Arabic language turns into incomprehensible letters as in the form
I know that this version is very old, but I will be very pleased with your help if possible
Thanks for your helpInvoce when print.jpgInvoce in system.jpg again

12 Comments 12
Charies_M
Moderator

issue in print with arabic language

Welcome to the Community, john6121986.

 

QuickBooks Desktop no longer supports the Arabic language. The language to use for this platform is for regions where it is offered such as Canada, UK, and USA which uses English.

 

For now, I want you to be updated with the new features added to the software by following the steps below:

  1. Go to the Help icon.
  2. Click New Features.
  3. Choose either New Feature Tour or What's New.
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Another way to get you in the loop about the latest news and product developments in QuickBooks Desktop is to visit our Firm of the future site. To narrow down your search, you can go to the Product & Industry News tab.

 

The Community is always open if you have other questions about QuickBooks. I'll be around to help. Wishing you a great day ahead.

Charies_M
Moderator

issue in print with arabic language

Hi, john6121986.

 .

Hope you’re doing great. I wanted to see how everything is going about printing with the Arabic language on the invoice. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.


Looking forward to your reply. Have a pleasant day ahead!

ialhabsi
Level 1

issue in print with arabic language

Hello . I am facing the same issue. I used to print my sale receipts with some sentences in Arabic but since 2 days ago I am no able to do that. Please help how I can fix this

Peyman
Level 1

issue in print with arabic language

I am Muhammad from Iraq. I used the Quick Box Online program for accounting. Now I am having a problem printing invoices in the Arabic language. The problem is that the invoice inside the program supports the Arabic language, but when printing it does not support the Arabic language. Can you help solve the problem?

 

please send me any information about problem on this 

e-mail ( [email address removed])

Catherine_B
QuickBooks Team

issue in print with arabic language

Hi Peyman,

 

I found a similar concern in our list of reported issues, and our product engineers are currently working on it. To get updates when a permanent fix is available, I suggest reaching out to our Phone Support Team. They'll add you to the list of affected users so you'll receive notifications via email. 

 

You can follow these steps on how to contact us: 

 

  1. Click Help from the upper-right. 
  2. In the QB Assistant window, enter Talk to a human twice.
  3. Click Contact Support Team.
  4. Select Start a chat and enter the needed information.

You can use this article that will help you customize your sales forms once a fix is ready. 

 

Thanks for your patience while we continue to look for a resolution to the issue. Just always know that the Community is ready to help. Take care!

hossam 72
Level 2

issue in print with arabic language

hello 

i want to know if possible to print invoice in Arabic from QB POS ?

KlentB
Moderator

issue in print with arabic language

Thanks for reaching out to us, hossam 72.

 

Currently, QuickBooks Point of Sale doesn't support printing of forms in Arabic language.  I can understand how convenient to have this option in the program. To help improve your experience in the program, I'll take note of your ideas and suggestions.

 

In the meantime, you'll want to consider downloading your invoices. Then, change the text using a third-party language converter.

 

If you need some resources in completing your other tasks in the program, you can browse a topic from our Help Article page.

 

Drop me a comment below if you have any other concerns or additional questions. Have a pleasant day ahead.

Fiat Lux - ASIA
Level 15

issue in print with arabic language

@hossam 72 

Do you only need to generate invoices in Arabic or do you follow GAZT regulations as well?

hossam 72
Level 2

issue in print with arabic language

i just need to print the invoice from POS in Arabic ,

Fiat Lux - ASIA
Level 15

issue in print with arabic language

Send a private message to us and we may introduce you to someone for the solution.

hossam 72
Level 2

issue in print with arabic language

great , please msg me so we can arrange it 

Fiat Lux - ASIA
Level 15

issue in print with arabic language

@hossam 72 

Your user profile in the community is not allowed to receive or send any private message at this time. Click our profile instead and you may find our website address. You can visit it and send your message there.