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I understand how to make them Inactive
If I make a customer inactive, what happens to their information, such as invoices and payments? And if I make them inactive, is it possible to re-activate them if needed?
Thank you,
Lisa
Let me help with your question about inactivating customers in QBO, Lisa.
Inactive customers will only be hidden in your customer list. Invoices and other transactions will remain in your QBO account and will show up in your reports.
You can also make them active again anytime you need them back in0 your list. Here's how:
Here's an article about this for more details: Add and Manage Customers in QuickBooks Online.
I'd also like to share a few more articles for additional guidance and reference in case you might need them in your future tasks:
Don't hesitate to drop a comment or post new questions in the Community if you need more help with QuickBooks. We're always here to provide our assistance again.
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