Let me guide you on how to reach out to our support agent, info-akshayujala.
We have various support that can answer your questions by reaching out to our Chat Support or here in the Community space. You can post here your concern so that I can help you. This way, I can provide you with the resolution which can get you back to working on your business. We also have All-Stars and other users who hang out here in the Community and can provide the answer.
Nonetheless, if you want to reach out to our Customer Support Team, you may send a message via chat. They'll pull up your account in a secure environment and assist you with your concern. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. Here's how:
Go to the Help menu at the upper right.
Enter your concern.
Click Let’s talk.
Choose Start a chat. and type in your contact info.
Feel free to visit our QBO Help Article page to learn more about running your business in your account.
I'm just one post away if you need a hand with running transactions or any QuickBooks Online related. I'll be here to ensure your success. You have a good one.