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Hi @accounts477,
Thank you for reaching out to the Community. Let me share some information about contacting QuickBooks support.
I know that you need to get hold of someone for your urgent concern. However, the Community is a public forum, and the ability to call is unavailable.
I'd suggest using the Start a chat feature from the Help menu. Our Support Team has access and tools unavailable to me so that your information is kept secure and private.
Here's how:
Our Customer Support Team is available from 9:30 AM - 6:00 PM PT (Monday - Friday).
Additionally, can you share with us more information about the help you need? You can add more details by leaving your response below.
For additional reference, I've attached a link you can use to learn more about using QuickBooks Online: Get started with QuickBooks Online.
Please know that I'm just a post away if you have any other questions or concerns related to the product. Take care.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.