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Iren7
Level 2

Register quickbook license in Singapore

Hi, I installed QB Premier 2015 onto my laptop. It prompt me to register the license online. I am unable to change the country to Singapore as the province and country keep showing Canada.

 

Please let me know how should I proceed to register the license in Singapore. Thank you

 

 

Solved
Best answer March 31, 2022

Best Answers
Fiat Lux - ASIA
Level 15

Register quickbook license in Singapore

@Iren7 

You have to chat Support at Canada office and ask them to generate the validation code. Another option, consider upgrading to QBD 2021 or 2021 with the the onetime (outright) license.

View solution in original post

7 Comments 7
Fiat Lux - ASIA
Level 15

Register quickbook license in Singapore

QB Desktop 2015 is an outdated version. When and from whom did you buy it?

Iren7
Level 2

Register quickbook license in Singapore

Hi i bought the CD in year 2014.  Is there a way to register successfully? 

Thank you for your reply.

Fiat Lux - ASIA
Level 15

Register quickbook license in Singapore

For your reference

https:// quickbooks.intuit.com/learn-support/en-ca/register-or-activate-services/fix-errors-when-activating-quickbooks-or-adding-license-and/00/261502

 

DebSheenD
QuickBooks Team

Register quickbook license in Singapore

I've got you covered, Iren7.

 

Allow me to chime in and share some information about your license in QuickBooks Desktop (QBDT).

 

QBDT Premier 2015 is an outdated version of QuickBooks. In line with the  Discontinuation Policy, older versions can no longer access add-ons and other online services.

 

For us to reactivate your QuickBooks 2015, we'll need a validation code. This can only be generated using a special tool that our technical supports have access to. You can reach them through this link: Contact QuickBooks Desktop support.

 

To get more information about organizing your QuickBooks account, you can always visit this article as your reference: Help articles.

 

Feel free to add any details below if you need further assistance with the QuickBooks license. We're always here to back you up.

Iren7
Level 2

Register quickbook license in Singapore

Hi,

Thank you for the replies.  

The QB Help function is not in the software.

I have tried to submit via feedback.

Is there a simpler way to get the validation code as I have been trying for the past 3 hours!

Thank you

Fiat Lux - ASIA
Level 15

Register quickbook license in Singapore

@Iren7 

You have to chat Support at Canada office and ask them to generate the validation code. Another option, consider upgrading to QBD 2021 or 2021 with the the onetime (outright) license.

Iren7
Level 2

Register quickbook license in Singapore

Thank you very very much, the validation code is generated as I chatted with them.

It has resolved my registration issue. Thank you again!