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georgina-thebeer
Level 1

Why can you not speak with a support expert

 
1 Comment 1
TirzahC
QuickBooks Team

Why can you not speak with a support expert

I want to make sure you'll get the help that you need, georgina-thebeer.

 

I understand your desire to talk to our QuickBooks experts, but before I hand you over, I'd like to offer help.

 

Here in the Community, we have trained support specialist that can answer QuickBooks-related questions. That said, may I know your concern? I'd appreciate any additional details that you can provide so I can help you out.

 

If you need to get in touch with our support, here are the steps to contact us depending on the options you see when you click the Help button:

  1. Click Help in the upper-right corner and select Contact Us.
  2. Enter the details of your concern and click Let's talk.
  3. Select how you want to reach them and enter the necessary information to complete your request.

If you're still having problems with the recommended steps, you can do troubleshooting and clear the cache to fix browser-related errors. 

 

Visit our QBO Help Article page to learn more about running your business in your account.

 

You can check out this article for our most updated contact information: Support hours and types.

 

Please don't hesitate to leave a reply below if you need anything else. You take care!