Good day, chibuzor-numberh.
I'll help you change the location list in QuickBooks Online.
Let's perform basic troubleshooting steps to check if this is a web-related issue. Let's start by accessing your account in a private window to determine if this is the case. This mode prevents browsing history from being stored. Here's how:
To learn more about how location works in QuickBooks Online, you can read this article: Set up and use location tracking. I also encourage checking our Getting Started Guide to help set up your company and learn the product basics.
Get in touch with us if you need further assistance in managing your classes and location. Doing so helps us provide the accurate assistance you need.
I appreciate for following the suggested troubleshooting steps by my colleague. Since it didn't work at your end, I recommend reaching out to our customer support team. Our representative will be able to pull up your account and help you determine why you don't have the drop-down option to change the location list. Here's how to connect with us:
You can also customise your sales form by location to make it easier to track sales by a specific site. Kindly check out this article for the detailed steps: Customise sales forms by location. It contains a guide on how to edit or view contact information by location and reminders about the process.
I'll be right here to help if you have other concerns. Enjoy the rest of your day and take care always.