Let's try other browser troubleshooting steps, info1656.
Good job in clearing your cache to isolate the error you're prompted with when running your VAT Liability Report. You'll want to try pulling up the report using a private browser. This type of browser doesn't store cache files, unlike the regular browser. To open one, you can use these keyboard shortcuts:
Then, you can follow these steps in running the report.
If not, I recommend using another supported browser. It could be that your current browser has a temporary issue with QuickBooks.
However, if the same thing happens, you can reach out to us so we can further investigate the issue. Here's how:
Also, you can customise your report to get the details you need. For the detailed steps, please visit this article: Customise reports in QuickBooks Online.
Let me know how this works so I can help you with it. I'll be around the corner to assist. Take care!
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