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TDS is properly recorded in transactions but in All Reports>Accounting Reports>TDS payable is not available. I searched from Reports by typing report name , but still not available . Any idea !!
You can count on me with your TDS Payable report concern, @551738418.
We have an ongoing investigation (INV-52534) about the missing TDS Payable report in QuickBooks Online. Rest assured, our product engineers are aware of this and are all hands on deck for a fix.
In this case, I recommend contacting our support team. This way, they can include you in the list of affected users and notify you via email once the resolution is available.
Here's how to get in touch with one of our representatives:
Meanwhile, I've got a workaround to get you going. You can run an Account QuickReport to view your TDS balances.
Please follow along below to get this done right away:
After fixing the TDS Payable issue, you can customize the said report to get the details you need. Then, memorize it to keep a copy for later use.
You can always comment back below if you have more report concerns. I'll be around to help you. Thanks for your patience and understanding while we're working on this.
Dear Team,
TDS payable report is not available. Please check and solve our probelm.
Our compay Name is Neova Solutions Pvt Ltd.
Regards,
Kumar Acharya
Hello there, @Kumar-OATS.
We currently have an ongoing issue wherein the TDS Payable Report not showing on the Reports Tab. Our engineers are already aware of this behavior and now investigating to get this resolved as soon as possible.
While they do, if you haven't contacted our Customer Care Team, I recommend reaching out so you'll be added to the list of affected users. This way, you’ll be notified through email once the issue is resolved. Just provide this investigation number INV-52534 for easy tracking.
You can follow the steps shared by my colleague above for contact information of our support and how to run the TDS Payable report as a workaround.
Meanwhile, I'll be adding this great Community resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.
We thank you for your patience as we are working on resolving this issue. Feel free to get back to us here if you have other questions or concerns. I'm always here to help.
Hi Team,
Any update on this.
Please confirm
Regards,
Kumar Acharaya
Thank you for posting here in the Community, @Kumar-OATS.
Currently, we haven't received any updates yet. Rest assured that our product engineers are diligently working to find a resolution. I encourage you to reach out to our QuickBooks Online Care Team to add your account to the list of affected user. This way, you'll get notified of any resolution updates via email.
I appreciate your patience as we work through this. Let me know how things go and if you have other questions aside from this. I look forward to seeing your reply and to further assisting you in any way I can. Have a nice day!
Thanks for joining in on this thread, haurdik.
The previous investigation has been resolved. The TDS Payable report is now available in the Reports page. Here's a sample screenshot for reference:
If you still don't have the option, we can do some troubleshooting steps. Missing options might be caused by a corrupted cache in your browser.
Let's open your QuickBooks Online account in an incognito window or private browser. This mode prevents cache from being saved. You can use these keyboard shortcuts:
Then, go to Reports on the left panel and search for TDS Payable. If you see the report, go back to your regular browser and clear its cache. Clearing caches helps resolve these issues. Please restart your browser after to refresh the settings.
Alternatively, you can open you account in a different supported browser.
Please let me know how things go after trying out the troubleshooting steps. I want to ensure this is resolved for you. Take care and stay safe!
Hi haurdik!
I know you need to pull up the TDS Payable report. Allow me to join this thread and share some details about it.
On the Reports menu, we can simply search it by typing "TDS Payable". If you're still getting the same result after following RenjolynC's troubleshooting steps, it's best to reach out to our Support Team for further assistance.
They are available M-F, from 9:30 AM - 6:00 PM IST.
Do you need additional reports to see how your business is doing? Check this link: Common custom reports in QuickBooks Online.
Leave a message again here if you need more help. Thanks!
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