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sebastian-vivoen
Level 1

Why can't I get the Quickbooks Statement of Changes in Equity?

Good morning all,

 

Can someone help with that, I don't know why when I try to see the Statement of Changes is Equity I can't see it, the program shows me that message,

 

Does anyone know if it is an option that I should enable in the settings or what I can do to be able to see and get this report?

 

Changes of Equity Statement message.jpeg

1 Comment 1
Jelayca V
QuickBooks Team

Why can't I get the Quickbooks Statement of Changes in Equity?

Hello there, Sebastian.  I'm here to share some update regarding the error you encounter while generating report in QuickBooks Online (QBO).

 

Currently, there's an ongoing investigation (INV-111140) into the specific error that you encounter while generating Statement of Changes in Equity report in QBO. Rest assured that our engineering team is actively working to resolve this issue, and we anticipate providing you with an update soon.

 

To be added to the list of affected users, I recommend contacting our QuickBooks Online Support team. This way, you’ll receive timely updates directly on the issue via email.

 

Here's how to reach a live representative:

 

  1. Log in to your QuickBooks Online Company.

  2. Click on the Help button at the top of the page.

  3. Choose the Search tab, then click Contact us.

  4. Type in your concern, and click Continue.

    JelaycaV_0-1727369228386.jpeg
  5. Choose to Have us call you to secure your spot on the line.

 

For support availability, please see this page: How and when can I contact QuickBooks Online support?


Furthermore, you may visit these articles in case you want to personalise your sales forms and reports in QuickBooks: 

 

 

This thread is always open for any additional questions regarding running reports or customizing them to include specific details in QBO. My team and I are here and ready to assist you.