Hi there Kathie. I'm here to route you to the right support who can help you with unfiling your return.
To unfile your return, you need to process or submit the VAT unfiling request. To do so, I recommend reaching out to our Support Team for further assistance. A live agent can pull up your account securely and assist with the request.
To contact support:
- Sign in to your QuickBooks Online company.
- Go to the Help menu.
- In QB Assistant, enter the topic you need help with.
- Tap on Contact Us to connect with a live support agent.
- Choose a way to connect with support.
When you're ready to file the return again and record your tax payment, you can open this article: File your tax return and record tax payment in QuickBooks Online.
If you have any other follow-up questions about your taxes and returns, let me know by adding a comment below. I'm more than happy to help. Keep safe!
