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accounts425
Level 1

Gst json file uploading problem

 
1 Comment 1
MariaSoledadG
QuickBooks Team

Gst json file uploading problem

Let's perform some troubleshooting steps to fix the error, accounts425.

 

This happens when there's an issue with the browser. This can be the reason why you're getting this error message when uploading a GST file in JSON.

 

You can open your QuickBooks Online (QBO) account in a private window. This will help us check if this is related to browser-related issues. Please be guided with the following shortcut keys to access this mode:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

Once done, try uploading again a GST file in JSON. If so, clear the cache in your regular browser. You can also use another supported browser to access your account. 

 

Additionally, you can use the following articles as your reference in export QuickBooks data for GSTR1:

Tag my name in the comment section below if you have other concerns or questions. I'm always right here to help. Stay well.