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prasanna
Level 1

GSTR1 report json file upload error in GST website

 
1 Comment 1
JonpriL
Moderator

GSTR1 report json file upload error in GST website

Hello @prasanna,

 

There are times that your browser is full of frequently accessed page resources which can cause most browser problems. This can be the reason why you received such an error while working with your sales tax in QuickBooks Online.

 

Let's consider accessing the website and logging into your account using a private browser so we can isolate this issue. To do so:

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

If this works, you can clear your regular browser's cache so the system can start fresh. But if you get the same results while using a private browser, use a different browser app instead.

 

Additionally, I've also included this reference for a compilation of articles you can use while working with us: Account Management for QuickBooks Online.

 

If there's anything else that I can help you with, please let me know in the comments sections below. I'll be here to lend a hand.