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Welcome to the Community, @acc05. I'll point you in the right direction for support with your query about sales tax in QuickBooks Online (QBO).
You can resolve this situation with the help of our Technical Support team. They can pull up your account info and submit the unfile request. Check out this article for more details: How to unfile VAT/GST.
With that said, follow the steps in this article: How and when can I contact Support? It has the steps on how you can contact our Technical Support, along with their operating hours, so you know when they're available.
Tag me in a comment below if you have other questions about sales tax in QBO. I'll be sure to get back to you. Enjoy the rest of the day!
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