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I've got you covered today, lorenza1.
I'll help you reopen a filed tax return in QuickBooks Online (QBO).
Before we begin, I'd like to clarify which tax return are you referring. Is it the VAT tax return or the Sales Tax return? Neither of the two, I'll be showing you the steps for both.
To reopen a VAT tax return, please follow the steps below:
Learn more about managing VAT through this article: VAT Feature Update FAQ.
To reopen a Sales Tax return, you'll need to have the accountant user access. If you're not, you'll want to reach out to someone with accountant user for help.
Here's how:
If you wish to modify the filed tax return, you'll need to have the accountant user access. If don't have, you'll want to reach out to someone with accountant user or you can find a certified ProAdvisor in your area.
Otherwise, contact our QuickBooks Care Support so they verify your account and help make necessary changes. Here's how you can reach us:
Please check our support hours to ensure that we address your concerns on time: Support hours and types.
For additional tips in effectively managing your taxes, please do visit our Tax page and the following articles below:
If there's anything I can help you with, feel free to drop me a reply below. Hope you have a good one.
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