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Permítame ayudarlo a resolver el error que encontró para conectar su banco con éxito, ecowastepanama.
Para conectar su cuenta bancaria, debe responder la pregunta de seguridad o el código de acceso único (OTP). Sin embargo, si esto está causando un error, le sugiero que se comunique con el soporte de su banco y verifique la respuesta a la pregunta de seguridad.
Tienen las herramientas para verificar su cuenta bancaria en línea y verificar la respuesta a la pregunta de seguridad.
Consulte los siguientes artículos para obtener más información:
Let me help you resolve the error you’ve encountered to connect your bank successfully, ecowastepanama.
To connect your bank account, you must answer the security question or the one-time passcode (OTP). However, if this is causing the error, I suggest you reach out to your bank’s support and verify the answer to the security question.
They have the tools to check your online banking account and verify the answer to this.
Check the following articles for more information:
Let me know if there's anything else that I can help you with or if you mean something else by leaving a comment below. Take care and have a wonderful day.
Disclaimer: Please note that this publication is originally written in English. I have translated this into Spanish using our translation tool.
En mi caso también presento el mismo problema en la aplicación MINT, no me refleja la cuenta de banca en linea de Banco General. Ya en varias oportunidades respondí correctamente las preguntas de seguridad (incluso realizando los test vía Web que funcionan perfectamente) y en la app no me funciona y me refleja un error.
Por ej. en el campo "Client number" coloco mi nombre de usuario y en el campo "Password" coloco mi contraseña de costumbre, luego respondo la pregunta de seguridad y se sale automáticamente. Espero que me puedan brindar apoyo.
In my case i have the same problem with the app MINT, it doesn't show me the online account that i have at Banco General. On several occasions i tried to log in with the correct information and answers (also testing at the website and works 100% fine) and the app doesn't and it shows me an error.
For ex. on the field "Client number" i put my usermane and in the field "Password" i put mi password as is, then i answer the security questions and it goes out immediately, Hopefully you can bring me support on it.
My email is: [email address removed]
Thanks.
Hola, eduardohines.
Estoy usando un traductor en línea para abordar su inquietud. Estoy aquí para ayudarte con eso.
Podemos borrar los datos / caché de la aplicación QBO para garantizar que todo funcione bien. Vaya a Ayuda en la barra de navegación en la parte superior y elija Restablecer datos de la aplicación. Luego, esperemos un momento para completar el proceso y luego cierre la aplicación. Haga clic derecho en la aplicación y Ejecutar como administrador cuando vuelva a abrir.
Luego, desinstale e instale la aplicación nuevamente. También es posible que desee utilizar un navegador web para acceder a QBO.
We have a separate forum that can help resolve your Banco General issues. I suggest visiting the Mint Support Center and post this question from there.
Puedes tocarme en el hombro cada vez que necesites ayuda con QuickBooks. Mantenerse a salvo. ¡Cuídate!
You can read below for the English translation.
Hello there, eduardohines.
I am using an online translator to address your concern. I am here to help you with that.
We can clear the QBO App Data/Cache to ensure everything works fine. Let's go to Help on the navigation bar at the top and elect Reset App Data. Then, let's wait for awhile to complete the process, and then close the app. Right-click the app and Run as Administrator when re-opening.
Afterwards, uninstall and install the application again. You may also want use a web browser to access QBO.
On the other hand, if you are referring to the app itself, we have a separate forum that can help resolve your Banco General issues. I suggest visiting the Mint Support Center and post this question from there.
You can tap me on the shoulder whenever you need help with QuickBooks. Stay safe. Beware!
I'm talking about the MINT app (Phone) not the program
Hi, eduardohines.
Allow me to provide additional troubleshooting steps to resolve this issue. Let's get your bank connected.
If you're having problems with your credentials, ensure that you're adding the correct account. You can click the "don't remember your credentials" link. You'll be routed to your bank's URL and check if it matches the URL you're using to log in. Try logging in from there.
Or, you can copy and paste the bank's URL in the search field to find the correct account in Mint (for example, www.chase.com).
If you still can't find your bank, you can visit this link for the detailed information in finding and adding your account in Mint: https://help.mint.com/General/888961151/What-do-I-do-if-I-can-t-find-my-bank-credit-card-or-financia....
However, if the problem persists, I'd suggest getting in touch with Mint Support to help you add your bank account.
Please get back to me if there's anything else you need. I'd be happy to help.
The support team told me that they have to make a ticket, because I provide all the information correctly, otherwise I already call the bank and the told me that the don’t work with third party apps, but the suggest to use MINT app (this was in 2018) probably you add the bank after that time that the post the suggested apps
im still waiting for an answer, thanks for your soon reply
I have a suggestion that you may want to consider, eduardohines.
We can import your bank transactions via WebConnect. Before doing so, we'll have to make sure that the file doesn't exceed to 350 KB and it has to be either a CSV (Comma-Separated Values) or QBO ( QuickBooks Online) file type.
Then, you'll have to download the transactions from your bank. All you have to do it sign in to your bank's website. Follow the instructions on how to download the transactions. Then, make sure that the date range is at least one day before the oldest transaction. Download them and save the file.
Afterward, you're good to import the transactions into QuickBooks. I'll show you how:
Once downloaded, you can now match, categorise and reconcile them.
Just tag my name in your Reply if you still need help. Thanks and stay safe!
The answer that you gave me is for the software, i need an answer for MINT. I'm using the app, look at all the conversations before give me an answer. is the 3rd reply without an answer.
Hello, @eduardohines.
Since your using the MINT app, I recommend you to create a mint community account and keep in touch with their support team.
You can visit the MINT community using this link: MintCommunity.
Once you have your account you can post your concern and surely they can address your it properly.
Thank you for posting here in QuickBooks Community, have a great day.
Have the same issue for more than one year without fix.
Sad !
It doesn´t work with my commercial account but with my personal account works fine.
More than one year ping-ponging between BG and QB.
I know the convenience if you're able to connect your bank, but I have a workaround for you, ILC14.
WebConnect is one of the best ways that you can do if you're unable to connect your bank and credit card account. You can download your bank transactions, then upload your file into QuickBooks Online. QuickBooks downloads the last 90 days' worth of your transactions.
For the step by step instructions, please go to this article for more information: Manually Upload Transactions Into QuickBooks Online.
Once you're ready, you can add and match bank transactions entered in QuickBooks: Categorise And Match Online Bank Transactions In QuickBooks Online.
Reply to this thread if you have other concerns. I'll always be right here to help.
Tks, but I've been doing manually for a year.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.